Privacy Policy for California Residents
Effective Date: July 4, 2026
Last Updated: August 10, 2026
Moopy Entertainment Inc. ("Moopy," "we," "our," or "us") operates the Anime Manga Lounge mobile application (the "App"), our website at mangalounge.com (including promotional landing pages such as our free 30-minute stay offer), and the associated loyalty program (together, the "Service").
This Privacy Policy applies to natural persons who reside in California ("consumers" or "you") and explains how we collect, use, disclose, and safeguard your personal information, consistent with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA").
This Privacy Policy also serves as our Notice at Collection under the CCPA/CPRA.
1. Information We Collect
| CCPA Category | Specific Data We Collect | Purpose (see § 3) | Retention |
|---|---|---|---|
| A. Identifiers | First & Last Name, Email address, Mobile phone number (including a hashed form of your number and last four digits for coupon records), User ID (Firebase Auth UID), Device ID (IDFV, collected via our subscription provider for App functionality), Online advertising identifiers and cookie IDs used for measurement (for example, Meta browser identifiers when you visit our website) | 1, 2, 5, 6, 7 | 5 years after your last visit, or sooner if you request deletion; promotional coupon records may be retained for the coupon validity period and a reasonable period afterward for fraud prevention and recordkeeping |
| B. Customer Records (§1798.80) | Date of Birth (DOB) | 1 | Same |
| C. Protected Classification (Sensitive PI) |
Gender, Race | 3 (aggregated analytics) | Same |
| D. Commercial Information | Purchase history (in-store snacks and drinks, in-app subscriptions), Coupon and promotional offer records (issue, redemption, and related status) | 2, 3, 6 | Same |
| F. Internet / App Activity | Check-in time, Check-out time, Dwell time, Visit count; In-app manga library search queries (the titles or keywords you search for, linked to your User ID); Website interactions on promotional pages (for example, form submissions); Advertising attribution parameters (such as UTM tags or click identifiers) when you arrive from an ad | 2, 3, 5, 6 | Same; manga library search queries are deleted after 1 year |
| G. Facility Usage Data | Seating location, Amenities used (e.g., blankets), Party size, Bring-in beverages | 2, 3 | Same |
| K. Inferences | Kids count (number of children accompanying you) | 3 | Same |
We do not collect biometric data, precise geolocation, health data, or government-issued IDs.
2. Sources of Personal Information
- Directly from you – data you enter in the App sign-up form, website promotional forms (including mobile phone number for a free 1-hour stay or similar offer), or other requests you submit to us.
- Automatically during visits – QR scan events recorded by the App; coupon QR scans or code entry at checkout.
- From Apple App Store and Google Play – subscription purchase and renewal status (payment card details are processed by Apple or Google and are not shared with us).
- From RevenueCat – subscription status, purchase history, and related App identifiers needed to validate Pro membership.
- From our website, QR landing pages, and digital tools – including mangalounge.com promotional pages.
- From advertising and analytics partners – for example, when an advertising click identifier is passed to our website.
- We do not buy personal information from data brokers.
3. How We Use Personal Information
- Account creation & authentication.
- Operating the loyalty program – generating your member QR, counting visits, issuing and redeeming coupons and promotional offers.
- Subscription management – validating Pro membership, unlimited lounge access, guest passes, event ticket pre-sale notices, and other member benefits described in the App and Terms.
- Internal analytics – We use aggregated, non-identifiable statistics to understand product demand and improve our services. In some cases, we may share these statistics with our business partners to help enhance product offerings. This information cannot be used to identify you.
- Advertising measurement and analytics – We may use personal information to measure advertising performance, perform advertising attribution, create or measure advertising audiences, and improve our advertising and analytics (including sending conversion events such as Lead to advertising platforms).
- Website promotional offers – issuing a free 30-minute stay coupon or similar offer, preventing duplicate claims, verifying the offer at Manga Lounge, and related customer support.
- Text messages (SMS/MMS) – when enabled and as described in § 12, sending coupon links, offer confirmations, and other messages you request or consent to receive.
We do not use Sensitive Personal Information (Gender, Race) for cross-context behavioral advertising or targeted marketing.
4. Disclosure of Personal Information
We do not sell your personal information. We may disclose or make available certain personal information to advertising and analytics partners for advertising measurement and analytics. Some of these disclosures may be considered “sharing” under the CCPA/CPRA. You may opt out of this sharing at any time.
We use RevenueCat to manage in-app subscriptions. To provide Pro membership features, we disclose your User ID (Firebase Auth UID) and subscription purchase history to RevenueCat. RevenueCat processes this information on our behalf for App functionality only and does not use it for cross-app tracking. See RevenueCat’s Privacy Policy for more information.
We use service providers to operate our website offers and messaging, including cloud hosting and database providers (such as Google Firebase / Firestore) and, when SMS is enabled, a text-messaging provider (such as Twilio). These providers process personal information on our behalf to deliver the Service and are not permitted to use it for their own unrelated marketing.
For advertising measurement, we may disclose hashed identifiers derived from the personal information we collect, such as your email address, name, or mobile phone number, to advertising platforms (including Meta) together with conversion events (for example, Lead when you successfully claim a website promotional offer).
5. Data Retention
All personal information is deleted five (5) years after your last recorded visit, or sooner if you request deletion (§ 7). Aggregated data (no longer identifiable) may be retained indefinitely.
6. Security
Data are stored in Google Firestore, which encrypts all data at rest with AES-256 and in transit with TLS 1.2+. Access is limited through role-based permissions and multi-factor authentication for staff.
7. Your CCPA/CPRA Rights
| Right | How to Exercise |
|---|---|
| Know / Access | Request the categories and specific data we hold. |
| Delete | Ask us to erase personal information. |
| Correct | Update inaccurate personal information. |
| Opt-out of Sale/Share | You may opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising. To opt out, email us at info@mangalounge.com with the subject line “Do Not Sell or Share My Personal Information.” |
| Limit Sensitive PI | We do not use or disclose Sensitive Personal Information for purposes that require a right to limit under the CCPA/CPRA. |
| Non-discrimination | We will not treat you differently for exercising your rights. |
Submit a verifiable request by:
- Email: info@mangalounge.com
We will confirm within 10 days and respond within 45 days.
8. Children's Privacy
The App is not directed to children under 13. We do not knowingly collect personal information directly from anyone under 13 without verifiable parental consent. We may collect limited visit-related information from an adult or account holder, such as the number of children accompanying the visitor, for internal analytics and facility planning. If we learn we have collected personal information directly from a child under 13 without consent, we will delete it promptly.
9. Do Not Track & Global Privacy Control
We currently do not respond to browser “Do Not Track” (DNT) signals. Where required by applicable law, we treat Global Privacy Control (GPC) signals as a request to opt out of sale or sharing for the browser or device that sends the signal.
10. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy on our website. The “Last Updated” date shows the latest revision.
11. Subscriptions and In-App Purchases
If you purchase a Pro subscription in the App, payment is processed by Apple (App Store) or Google (Google Play). Moopy does not collect, receive, or store your credit card or other payment card information.
We use RevenueCat, a third-party service, to manage subscription status and validate purchases. When you subscribe, we share your User ID (Firebase Auth UID) and purchase history with RevenueCat so we can provide Pro membership features in the App. RevenueCat may also collect a device identifier (such as IDFV on iOS) for App functionality. This information is linked to your account and is not used for cross-app tracking.
If you register for Pro membership, we may send event ticket pre-sale information to the email address associated with your account. When offered, this may include a ticket link one (1) day before the public sale begins. By subscribing, you agree to receive this information, as shown in the App at checkout. You can contact us at info@mangalounge.com with questions about these emails.
Subscription management, cancellation, and refunds are handled through your Apple or Google account settings according to their respective policies.
12. Website Promotional Offers and Text Messages
When you submit your mobile phone number on a Manga Lounge website promotional page (for example, our free 1-hour stay offer at mangalounge.com/30min), we collect that number to:
- issue and display your coupon (including a QR code or link);
- prevent duplicate claims and verify the offer at Manga Lounge;
- measure advertising performance (including hashed phone data sent as described in § 4); and
- when SMS delivery is enabled, send you text messages about the coupon you requested.
Message frequency. You may receive up to two (2) text messages from Manga Lounge regarding the free 1-hour coupon you requested.
Message and data rates may apply.
Mobile information sharing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may use service providers (such as Twilio) solely to deliver messages on our behalf; they are not permitted to use your mobile number for their own marketing.
Opt out. You can opt out of SMS at any time by replying STOP to a message from us. For help, reply HELP or email info@mangalounge.com. Opting out of SMS does not automatically delete other personal information we hold; to request deletion, see § 7.
Providers. SMS is delivered through our messaging provider (such as Twilio). Your phone number and message content are processed by that provider to send texts on our behalf. See the provider’s privacy policy for information about its practices (for Twilio: Twilio Privacy Statement).
Carriers are not liable for delayed or undelivered messages.
13. Contact Us
Moopy Entertainment Inc.
Email: info@mangalounge.com